Capital One reviews

3.0

Be the first to recommend this company

(13,175 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,175 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

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13K reviews
2.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay Hours were very solid - almost never had to work outside hours Work was pretty light, never was pushed super hard for deadlines.

Cons

Lots of really questionable talent. On many occasions, had to do work for other teams because they couldn't get stuff done in time Manager promoted people based on tenure rather than performance. Feedback provided for performance completely vague and irrelevant. Company has awful pip (performance improvement plan) culture with sacrificial lambs on each team to meet the layoff quota. Trying to replicate Amazon's toxic stack ranking but unable to match comp, leading to very short employee retention. Company incentivizes people to build worse versions of open source tooling (so they can use for impactful performance management contribution), forces everyone to use them, then terribly maintains the project/docs, providing minimal to no support. Once everyone has been forced to use said project, it gets deprecated for a newer marginally less crappier version of the same thing.

Viewing 319 - 321 of 13,175 Reviews

Glassdoor has 21,291 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.