Capgemini reviews

4.2

86% would recommend to a friend

(86,635 total reviews)
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Aiman Ezzat

70% approve of CEO

79% positive business outlook

Capgemini has an employee rating of 4.2 out of 5 stars, based on 86,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capgemini employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

87K reviews
3.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

If you are early in your career and junior there is a lot of training available and promotion is fast. Great culture, mostly work from home (depending on account) and a sense of community. Nobody is cracking the whip, good work-life balance.

Cons

Weird and de-motivating HR policies. They tend to bring people in at or near market rate and then quickly erode salaries by giving 0% pay awards until you reach the Capgemini median. This is despite getting a 'succeeding' rating in annual reviews. The performance management process is very odd. You have a billable target of 95%, but are billed to the customer 100% but only about 20% of your annual review is based on the project you are assigned to, creating an odd situation where you can get top marks for your project performance and how your time has officially been assigned but have it averaged out to the median because you haven't done enough 'other stuff'. What I also find odd is that your overall performance grade is not based on your actual performance. You can ensure you get a succeeding rating by doing well in projects but anything above that is actually based on how much other stuff you do compared to others. Project delivery is not enough. They bell-curve the grades and only let so many above average grades through, probably because if you get a succeeding grade any form of pay raise at end of year is far from guaranteed. Sometimes the justification for why you only got a succeeding feels like gaslighting too. Often people are reviewed as exceeding and then pushed down to succeeding during calibration because they have 'too many good people'. Cap is great if you are below average or happy to coast because you will get pushed into an average. Its not so good if you are above average, but not in the top 5-10% or focus on your project because you will get pushed down to an average. This seems to be downside of being a number in 350k employee company. The practice management is decent, but they are hamstrung by HR.

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Capgemini Response
2y
Thank you for taking the time to leave your feedback on your Capgemini experience and especially such detailed and wide ranging feedback. I am sharing your comments with a wider audience internally. Have you had the ability to raise this up on Pulse? This will ensure that in your own BU are aware and of course its confidential.
1.0
Feb 28, 2024

If you have a choice - pick another option!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They let you work remotely (the only reason I am still there)

Cons

Oh where do I start.... From my experience, your skills will not be appreciated here. It does not matter how good you are at what you are doing. Say, they hired you as an amazing cook with years of meaningful experience. However, if their client needs a mechanic, they will assign you a mandatory auto-repair training, force you to take it and start working fixing the client's cars. You don’t want to fix cars because you like cooking and you were hired to do exactly that? Welp, no bonus, no pay raise for you then. The organization is either a total mess or carefully planned system on how to pay people less. Remember that mandatory training I mentioned before? It will be scheduled for 4:30am of your time and you will be notified about it a day before it starts. You cannot make it? Welp, no bonus, no pay raise for you then. They will come up with mandatory learning hours that you need to complete within a year and will tell you about it 2 months until the year ends. Good luck cramming those 60-hour worth of online courses while working diligently on the client. What did you say? You have family and life outside work? Welp, you guessed it right, no bonus, no pay raise for you then. The management will talk to you only if they need anything from you, not the other way around. Make sure you apply for your well deserved PTO 6-8 months in advance, because that’s how long it will take you to finally get a reply from your manager after many-many-many messages, emails, calls bagging to approve your leave… Oh, and don’t even try to make vacation plans for all your deserved hours, because you will need them to accommodate the difference between the client holidays and Capgemini’s holidays. Yes, when the client has a holiday and Capgemini doesn’t have one, you are forced to take PTO. You might hear about their fair survey system to get feedback from employees or the platform that accepts complaints about mistreatment in the workplace. It does not work. The managers will treat you any way they want (and yes, I had to set boundaries more then once). They will take your complaint, mark it as resolved without any explanation, without letting you even know if something was done about it. Last year I constantly heard only positive feedback from the teams I worked with (clients), and got recognized in sprint reviews multiple times. Not to brag, but after more than a decade of experience in my field I got pretty damn good at what I do for a living. However, my year end rating is below average this year. Why? Managers don't say, all they say is that there are many people involved in the review and they cannot know exactly at what level I failed. Is it because I put my family first and didn't spend the last 2-3 months of the year cramming those online courses every evening instead of spending time with my kids? Is it because I didn’t want to switch from “cooking” to “fixing cars”? OR is it because the company is trying to save some money by not paying their people (people who make their profit) bonuses and not giving them pay raises? No way to know…but the main question is why work so hard if in the end I am below average. If you don’t have any other choice and you can close your eyes, breeze in, breeze out, and say “as long as I am getting paid at least something…” then this company is ok I guess 😀

1.0
Feb 4, 2024

NOt a place to work

Recommend
CEO approval
Business Outlook

Pros

Nothing as its not place to work.

Cons

Manager and HR play lots of game to make sure you are scared

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Capgemini Response
2y
Thank you for feedback. It looks like you have been with Capgemini for more than 20 years, congratulations. We highly encourage you to connect with your Human Resources Business Partner to discuss any concerns, and also share your comments through Pulse. Your feedback is important to helping us improve. All responses are anonymous and confidential.
Viewing 226 - 228 of 86,635 Reviews

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