Cambly reviews

3.2

63% would recommend to a friend

(1,013 total reviews)
avatar

Sameer Shariff

50% approve of CEO

48% positive business outlook

Cambly has an employee rating of 3.2 out of 5 stars, based on 1,013 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cambly employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Aug 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Relatively flexibility in terms of scheduling, ability to work from home, meeting interesting students from all over the world

Cons

-does not pay enough, initial wage since early 2010's has not increased adjusted to inflation, cost of living, etc. -almost arbitrary rating system (not even all students have to rate you) with very little explanation, no opportunity for students to give even anonymous feedback for teachers in their ratings -awful technical problems, constantly. The interface constantly breaks, the shared materials and chat often break and students AND teachers can't use them. Awful technical support, barely any human contact or anyone to hold liable. Apologies or answers rarely given -has shut out teachers from work temporarily for EXCUSED absences (did not happen to me, but to many peers I have seen). Cambly refuses to see any medical document you offer to show them, no matter how many times you offer -work environment online that pushes blame onto employees whenever a genuine issue or problem is raised. Racially and culturally insensitive comments frequently posted in the facebook groups where issues are supposed to be "resolved" -will not respond to your serious technical or professional issues, but will take their time to watch your entire videos and nag you about not sitting in the proper position, a minor detail in your background, etc. while students frequently smoke, eat, have loud music playing, drive their cars while talking, and have loud friends and family in the background disrupting lessons. -As a non-heterosexual, I am essentially forced to hide certain mannerisms and lie to 60+% of my clientele about my sexual orientation (as cambly focuses heavily on the middle east) but cambly still instructs its women instructors to "cover up"

5.0
Aug 1, 2020
Recommend
CEO approval
Business Outlook

Pros

I really enjoy having the opportunity to talk with students who are from various foreign countries. I have wonderfully interesting conversations with students about music, food, language, and education. It's a great job to have if you stay at home a lot (especially in the COVID-19 season), and a fun way to supplement your pay.

Cons

Currently, I have no problems with working for Cambly.

1.0
Jul 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours You meet different students

Cons

Terrible pay. (even if your a qualified tutor who can provide more) Your account will be deactivated with NO explanation even if your fully booked with a very good rating. (AND THEY KEEP YOUR LAST PAYMENT!) They tell you its a conversational platform, but they advertise to the students as 'expert tutors who can train you for IELTS' etc, so they expect a lot more for such low pay. Platform crashes all the time (you lose money when this happens) The provided lessons are not educational, they are silly/boring and FULL of mistakes. The team is rude, unhelpful and you deal with automated email responses most of the time. Now and again they can accuse you for things you have not done (such as missing a reservation) and restrict your account for no reason, even if you ask for proof you will be ignored. You can get very rude students, and if you block too many you will get a warning. They recruit and replace constantly so you have no value for them, which makes your income decrease all the time. You have to chase for your student 'no-show' compensation, and they always blame the 'system' and they try everything to keep that money ($1.70) even if your well within your rights to claim it. Students cancel their lessons last minute all the time and you are not compensated (but Cambly keeps the lesson fee from the student) only if they don't cancel and they don't turn up for the first 10 minutes you get a 'no-show' compensation. Its a nightmare to work for, its flexible but with such low pay you have to be working the whole day to possibly maintain a 'minimum wage' They advertise $10.20 an hour but you could be online for hours with no work, and maybe get a 5 minute lesson within that whole hour, you are paid by the minute - not by the hour! They promote your profile if they feel like it. There is a system called 'Priority hour' which basically your a clowny sales person - not a tutor. So many tutors have lived through and complained about the above situations, I could go on, but just keep away, as a tutor and as a student.

Viewing 724 - 726 of 1,013 Reviews

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