Pros
Lots of benefits to choose from Pay is reasonable Most co-workers are great to work with. Some depts are very team oriented and supportive Very fast paced and able to gain a lot of experience quickly
Cons
Communication is very poor across depts and offices Employees are treated like machines Seattle office has been undergoing a very poorly managed renovation (which is seriously surprising given it’s their industry!) So many people with very low morale and burnout Really, really high turnover in some depts (like 80% in less than 2 years) Supervisors and trainers can be located on opposite costs from the people they manage Very quick training and then you are thrown into the job with little support or resources Work load is ridiculous and unsustainable Technology is old and not well maintained Work life balance and employee satisfaction are really just PR buzzwords, with little actual actions put in the place Just a general feeling that the company exists to make money for shareholders and nothing else