Caliber Collision reviews

3.0

43% would recommend to a friend

(1,395 total reviews)

David Simmons

44% approve of CEO

41% positive business outlook

Caliber Collision has an employee rating of 3.0 out of 5 stars, based on 1,395 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Caliber Collision employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Nov 4, 2014

When are things going to change

Recommend
CEO approval
Business Outlook

Pros

It's a large company that has numerous accounts with insurance and vendors. If you are a skilled person they will work with you.

Cons

Management, the company thinks they can train anyone into what is ideal for the shop. Job designation technicians, service writers, customer service reps, and detainers, are all doing jobs that aren't what they are supposed to be doing. Such as body and paint techs having to put supply orders in and making sure they stay within the budget allowed for materials. Service writers having to close there own files. Promises raises and never delivers, assures you of potential to move up. Hires football coaches and expects them to run and manage a $200,000 store. Lack of equipment, have broken machines and equipment, and doesn't get it fixed because they are worried about there GP and how it affects the shop. The list can go on and on.

3.0
Jul 1, 2014
Recommend
CEO approval
Business Outlook

Pros

There is opportunity to advance in this company. I myself advanced and saw many others do the same. The company also appears to be in good financial standing. If you are a hard working individual, there is little chance of being laid off. The company is ahead of its competitors in many ways, always striving to advance and grow.

Cons

The most difficult part of being a new employee is training. Most positions offer very little training, if any. This does lead to discrepancies in how things are "supposed" to be done. The company does protect those that benefit them the most, often trampling on those that don't. In this way, this is almost a politically run company. Through their attempts to advance and create the perfect employees, they had implemented many policies that failed. Although failure is an inevitable part of success, the company failures were, in many ways blamed on "incompetent" employees. I know many that were given false promises for advancements and raises. It is true, the employee turnover is terrible and the hours are very long.

1.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

- Team engagement on Wednesdays occasionally provides food per management approval. - Free coffee when other teammates are sick as a morale boost. I tend to be a pretty positive person but working here was truly awful. It started off great, my coworkers were wonderful people and worked fantastically as a team, free snacks occasionally on Wednesday's. The Gm truly /seemed/ to care about everyone. After working here for a few months, you realize they do not care about you are anyone else. See Cons:

Cons

- They overwork and underpay all of their staff. Unless you come in with a job offer in-hand, you are offered NO reviews or raises while you work here. The salary rates offered in the Oregon region are FAR BELOW market value. - Beaverton GM, Brian, has smacked myself and other teammates across the face. HR did nothing as most of the upper management in Oregon region consists of family friends, children, or spouses of the of the regional manager and his family. - After helping young women and girls, GM often comes back into office and says "Oh, she wants me!" among other sexist comments. Has made comments that some of the female staff would make great prostitutes. - GM and RM speak gibberish to bilingual employees as they converse in languages other than English. - RM often asks new POC employees 'where are they really from?' - Mistakes from past teammates added onto the work plate of new employees and micromanaged until completed without proper training or channels for information. Such as missing checks, bad repairs, missed deductibles. They will have other employees "review and follow up" but they do not actually ensure they are doing so. When they leave or are transferred, this becomes the new employee's responsibility. See below why this is bad. - Incomplete training. More often than not, new employees' training is given to a teammate with no experience with training. Many vital components of the job are missed and new employees will be transferred to another location if not performing well outright. - Company did not provide reasonable accommodations for disabilities for coworkers while I worked there. Oftentimes, these teammates quit due to pain or unaccommodated needs. - At least three lawsuits while I worked here. One involving a serious safety incident after an employee was asked to do work without the proper tools. They are now permanently disabled. Another involved a missed portion of quality control due to upper management's demand that cars be sent home at the end of the month to make the center seem more profitable. - Outdated equipment makes it hard to complete daily tasks - Unrealistic workloads for ALL employees. Really there is so much more to be said. It was disappointing as those I work with outside of management tend to be kindhearted, honest, funny individuals all overworked until they burn out. Do not work for the Oregon Caliber Collision centers.

Viewing 22 - 24 of 1,395 Reviews

Glassdoor has 1,446 Caliber Collision reviews submitted anonymously by Caliber Collision employees. Read employee reviews and ratings on Glassdoor to decide if Caliber Collision is right for you.