CVS Health reviews

3.2

44% would recommend to a friend

(46,744 total reviews)
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David Joyner

49% approve of CEO

43% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

47K reviews
1.0
Feb 17, 2021

Terrible company

Recommend
CEO approval
Business Outlook

Pros

Met some fun people 5 words.

Cons

They have meetings telling you how many more millions the company is making every month and then cut your hours so that you are doing more and more of the work yourself, not managing. At most you have 2 people in the store but if someone calls in sick, forget it, you're by yourself and wont be able to leave the cash register so plan on working an extra day or 2 to make up all of the work you cant get to. This impacts your ability to help customers exactly the way you think it would, so forget meeting the impossible goals and metrics. Since you have no time to train employees but have to depend on them to do the work of 2 people they eventually decide the stress isnt worth it and leave, so expect to always be hiring. If you do somehow manage to keep an employee around long enough to be helpful to you, upper mgmt will just pressure you to find reasons to write them up and fire them so that they dont cost them too much in salary and/or benefits. They try to use their scheduling system so that employees dont quite qualify for it anyway. I have no idea why anyone works for or shops at cvs. They've broken quite a few privacy laws bc they are cheap, have the highest prices and worst customer service, and the pharmacy techs are definitely gossiping about you.

1.0
Feb 9, 2021
Recommend
CEO approval
Business Outlook

Pros

You learn a lot about Medicare and prescription insurance. Some people are nice.

Cons

The management team has no clue on how to properly motivate its subordinates. There is no professional growth opportunities due to the current management being so desperate to cling to their current jobs that you have to transfer out of the department for any hope to progress. Recently changed to an hourly position and would not be surprised when hours get cut. As a reviewer they changed my role and function in the department with little notice or training. I am not properly financially compensated for the amount of time and energy this takes to keep up with the current volume of cases. People quit and find opportunities with other companies. Once an opportunity presents itself I will also be jumping ship. Sad that in all the time I have been here it just never gets better. Also, since it is a grievance based department there are not a lot of happy people to talk to.

1.0
Jan 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Only pro to this place was that the technicians all shared the same view point that the company doesn't do enough to promote the wellbeing of its workers or customers.

Cons

1. Terrible management 2. Company doesn't take HR issues seriously 3. Company kicks the issue down the road and instead of fixing it just dumps it off to another store. IE: if a manager is harassing employees or an employee is targeted the employee gets punished instead of the manager and in order for cvs to say they did anything they just remove the manager from that location and transfer them to the next store over 4. District managers are chosen with 0 experience managing the pharmacy so when they try to make policies they are actually hurting revenue and destroying the hard earned trust of the customers 5. Computer terminals always crash and take forever to restart 6. Clear favoritism amongst employee and management leads to bad blood between workers who are actually doing the work and making the store any sales 7. The policies of no water in the pharmacy even if its in a clear bottle is ridiculous. I have actually seen a tech nearly faint because the pharmacy manager refused to let her go get a drink from the water fountain just outside the pharmacy. 8. Training is lacking 9. Their covid 19 response was and still is terrible. Every pharmacy I've been to since leaving the company has their technicians and pharmacy set up for minimal contact, they've taken precautions. Cvs took months to even out up glass shields for the counters and even then they're literally 4 feet by 3 feet in length and width and there's a gap between the end of the counters allowing for customers to lean around the glass and speak to you creating more exposure and contact. Go look at a hospital pharmacy and you see the whole pick up section is one long window which protects their technicians and pharmacist from pathogens. Cvs has the money but are too lazy to do that. Go to walgreens they do it and theyre not as big. 10. Compensation for working during the pandemic. Cvs said techs would get a 300$ bonus for working. Out of that 300$ we only saw 150$ or so. It was taxed as well as having our hours cut and reduced. Not worth working for a company who doesn't care about its workers safety or its customers. They just care about making money.

Viewing 289 - 291 of 46,744 Reviews

Glassdoor has 49,167 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.