CVS Health reviews

3.2

44% would recommend to a friend

(46,724 total reviews)
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David Joyner

49% approve of CEO

43% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

47K reviews
1.0
Oct 6, 2015

Employees Treated Poorly

Recommend
CEO approval
Business Outlook

Pros

There are stores across the nation are most are hiring in some aspect (part/full-time, staff, PIC, floater, etc). Easy to transfer. Pay is nice. Flexibility of schedule (depending on the other pharmacists in your store).

Cons

Very stressful job. Employees are treated poorly. Pharmacists fear for their jobs because at any time we apparently can be told and have to comply with any move the supervisor sees fit even if it's not justified. Pharmacist are ripped from the staff positions into floating or thrown into a store and forced to work a completely different schedule in a matter of weeks with no regard to life outside of work - parents struggle to rearrange babysitting, family plans uprooted, any plan at all - dr appts, family weekend trips, anything - you had built around your crazy rotating schedule now has to be entirely reworked or cancelled. Pharmacists are then pinned against one another - to make their own schedule or fall into a schedule that was made by previous pharmacists - in a fight for hours - who gets what, who deserves what, who needs what - and instead of building a team atmosphere the "new and improved teams" are built upon this battle. Floater pharmacists are treated like they have no life outside of work and are expected to jump at every opportunity for hours no matter the shift, short notice, and commutes. I've never worked in a store that felt properly staffed because stores are not given the hours they need to be successful. There is a huge emphasis on business management and very little focus on safety of the patients. Pharmacists do not get breaks. Most pharmacists don't eat for 12+ hour shifts and there is a "no sit" and "no food" rule - which is exactly what is sounds like - no matter how bad your feet ache or how hungry you are you cannot have seating in the pharmacy nor food but pharmacists are not given breaks. If you do manage to run to the bathroom or try to grab a quick bite to eat in the break room you will come back to a disaster because you are not allowed to tell your customers that your phamracist stepped out to eat or rest their feet for 5 min. This stress is putting patients at risk for medication errors. It also hinders the staffs ability to serve the customer in a timely manner. Technician turnover is high due to low wages, stressful working conditions, and demanding schedules. The hiring of staff falls on the pharmacists, when we already have way to much on our plate. Again the focus of our job is shifted away from "pharmacist" and toward "manager." You feel trapped in such a huge company. Your voice is not heard, you are a number to "them." If you do speak up, you fear for your job. It's a sad and twisted place.

1.0
Aug 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Job with short commute . Girls there are very beautiful . 20% off Rogaine . VP at Avaya becomes CTO of cvs and CVS buy Avaya phones . RI two step at its best. Active active data center means two people get called when the crap they put in fails . Let's not forget windows XP and nortel VPN. Oh and custom 10-20 year old cobalt programs on mainframes .

Cons

How about a phone system 3-4 versions behind . A fortune 10 company with digital phones . Cannot even forward calls.They still run phone cables in corporate . Ever hear of VoIP ? We have active dialup credit card lines. You have to support Obama . Cvs stands to make a ton of money from obamacare apparently . Our standard server is crap but it's what our guys know so it must be the best right. Server still run 2003 windows . Office 2007 is latest . My laptop is 5-6 years old 4 gab ram and xp. Took 9 months to get desk . Took 6 months to get VPN access. Had claim refused because I did not goto clinic instead of doctor. Cvs hired company to review every claim . They call you and ask why you went to doctor and can deny a claim if they feel you should have gone to clinic apparently . Bonus are arbitrary. If your manager doesn't like you oh well . Managers and directors are not leaders and do what the top execs want . It's a puppet kingdom where you are darned either way . It's cya 24/7 . Decisions based on ego and archaic outdated ideas. Most senior managers are not technical . My cable modem is faster than the only data link connecting data centers . 150 billion company and they balk at spending 2,000,000 to upgrade store connectivity and security. A campus parking ticket for parking in visitor lot when going between. Buildings could cost you your bonus. It hen there is collection notices that have gone out to people when they are out sick or medical leave .

2.0
Jul 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Good pay. About $57/hour; work 11 hours so nice days off during week. Able to leave work at work. Start all over at clinic next day.

Cons

When i left had mandatory extra call and shifts. CVS store manager has some authority over NP. Many will have you unloading your supplies off semi truck delivery say. Also mop clinic floor, rake trash out. Have to di store barhroom checks.

Viewing 232 - 234 of 46,724 Reviews

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