CVS Health reviews

3.2

44% would recommend to a friend

(46,687 total reviews)
avatar

David Joyner

49% approve of CEO

42% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

47K reviews
3.0
Dec 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Cvs is a huge company that's been around for a long time so I feel pretty secure. Full time benefits include paid holidays and vacation. If you get lucky enough to have a great team of people (like I am), it can make everything else tolerable. There is room for growth if you are willing to work hard and are under the right leadership (meaning they will help you and not hinder you).

Cons

It's retail so you're expected to meet unrealistic goals and do 4 jobs at the same time accurately. They roll out all these new things and don't properly train you how to use them. Whoever writes the programs does an awful job because none of those new initiatives ever work quite right and actually cause chaos in an already stressed environment. There's also no forum for employee feedback to actually improve the issues. If it gets really busy and your script/customer count drastically increases, you may not (depending on your dm) get support until you're very behind. Then you get blamed for customers being unhappy and not meeting goals.

3.0
Jul 29, 2018

Meh......

Recommend
CEO approval
Business Outlook

Pros

No M-F 8-5, some days off during the week, 401k match, new parent 4 week paid leave (after short term disability), autonomy, no take home work, managed by licensed healthcare providers, collaborative medical directors, full time 30 hours (if you don't mind lower pay for decreased hours),

Cons

Poor healthcare benefits (go figure), Lonnng days in a tiny room (10 hours during the week, 7-8 hours on the weekends), you do ALL the tasks of 5 or more office people (Front desk, med tech, provider, office manager, janitor, IT, billing, inventory, QC), every other weekend requirement, on call 2X q 6 weeks,-you do NOT get paid your regular hourly wage for this. When the clinic is crazy you are always the only person there, constantly bombarded with more admin tasks to perform, management only cares about how many patients you see and how they can get you to see more patients with no assistance, talking about but never providing double clinics for busy season (flu shot/flu illness) and if you are approved for double clinics the second clinic is smaller and often only is supplied with a bench-no exam table, holidays are shortened hours or closures and you will have to use YOUR PTO to meet your required minimum hours for the week, slow PTO accural, actually having your PTO approved is a crap shoot-no more than 2 providers off at one time in an entire area -dont get your hopes up, you may not get your vaca request. Every year they change the bonus/pay raise structure right before its time. Managers skype you while sitting at home with their dogs barking in the background or call you while walking their dogs, heavy manager and colleague turnaround. Although kiosk is supposed to stop letting patients sign in kiosk at a certain time, they often make you late by selecting shorter visit reasons. You pretty much have to see them because they will file a complaint w the store manager and your manager. During the interview they will tell you that you can pick up extra hours but in real life this only happens in waves. You will only get extra hours if the territory is short staffed. Staffing has ebbs and flows constantly. Its all about the bottom line and they will make sure they are making the money so the company will be fine.

2.0
Mar 6, 2018
Recommend
CEO approval
Business Outlook

Pros

I think the only good thing about CVS at this point is the amount of PTO/time off given after first 90 days. 120 hours PTO + 32 floating holiday hours. Quite a bit right up front for starting.

Cons

Horrible insurance benefits Low pay Favoritism Greedy CEO Bonuses being cut every year No work life balance anymore Unrealitic expectations Lack of good leadership Retaliation increasing

Viewing 145 - 147 of 46,687 Reviews

Glassdoor has 49,107 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.