CVS Health reviews

3.2

44% would recommend to a friend

(46,724 total reviews)
avatar

David Joyner

49% approve of CEO

43% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

47K reviews
4.0
Sep 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Since CVS sells such a variety of merchandise, working here will give you knowledge on all kinds of retail experiences and systems. All employees are encouraged to learn as much about the day to day operations of the store as possible: from photo lab to checking in deliveries and ringing up prescriptions. Customer service training is excellent, I learned so many skills which will translate well into any other job that I get into. I find myself still using some of the techniques I have learned when dealing with people. Good opportunities for moving up, employees are treated with respect, and it is a great job for college students.

Cons

Working in retail is not easy, but when you add to that the fact that retail pharmacy deals with the elderly and the ill, it can be downright horrible! Customers at CVS are of 4 types: old, sick, mean, and rare (meaning it was rare to get someone who wasn't one of the first three!) The pay is horrible for what you are expected to do. There are no real "positions" at a CVS store; everybody has to know how to do everything. Which is great if you want to learn, but terrible when you're expected to do all of those things at once. Horrible that they are open on Christmas and Thanksgiving. The pharmacy is closed, but the front store must remain open. The almighty dollar! And for 2 weeks before Christmas, the stores are all open until midnight. As if people need to run to CVS for last minute Christmas shopping!

4.0
Sep 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Good benefits such as 401k and discounted stock options. The hours are flexible especially if you work at a busy store. The health insurance options are decent and there are low cost options for someone who is young and doesn't get sick like myself. It's a good place to work while in college.

Cons

High pressure work enviroment which results from a constant timing of everything you do. All waiting prescriotion orders must be done in fifteen minutes or less regardless of how busy or short handed you are. Better training and screening is needed for new hires. Turnover can be high and management sometimes takes whatever they can get.

Viewing 46504 - 46506 of 46,724 Reviews

Glassdoor has 49,145 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.