CLEAR reviews

Clear members are by far the rudest and aggressive customers I’ve ever encountered and I’ve been working in customer services since I was in school. They will verbally and physically abuse you and there’s nothing you can do about it or that’s what management tells us. Almost every manager I’ve worked with at Clear are egotistical and abuse their power. Clear is a private company so that means Clear can do whatever Clear wants to do, which also means your job isn’t secured. It’s always everyone/anyone word over your word. The attendance policy is horrible. We have a point system that mangers don’t keep up with. ATL location is the busiest so the work load is outrageous. We’re always short staffed and late taking our VERY SHORT breaks because of “business needs.” Seems to me “business needs” more ambassadors. This is a job where you have to read the handbook before signing if not you’re not safe and you won’t find out until it’s too late. It isn’t worth the stress nor your peace.

Some downsides about CLEAR is that opportunities are given or rewarded to the wrong type of people. Another con about the company is that if you’re not the one bringing more money to the table you will not get the position that the company has open for employees to apply for. No matter how serious you take your role as to protecting airport security you will not be looked as a top candidate for the available position. What your superiors will do is tell you what YOU only want to hear as to why they can’t give you the position. Meanwhile another employee that does the same job as you but brings money at the end of the month has a better shot of getting the position. Another con is that seniority isn’t worth a cent in the company. It is not even worth being a senior in this company because you will still be looked at as a regular employee as everyone else. No opportunities are awarded to you as to your hard efforts you have put 3-4 years in the business.