Does CAA Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, CAA Club Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at CAA Club Group. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at CAA Club Group?

89% of CAA Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAA Club Group 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at CAA Club Group?

Insurance Agent (18) , Claims Adjuster (15) , Insurance Sales Agent (11) , Travel Consultant (11) , Manager (10) , Customer Service Representative (9) , Licensed Insurance Agent (7) , Member Service Representative (7) , Systems Analyst (7) , Dispatcher (6) , Marketing Specialist (6) , Software Developer (6) , Analyst (5) , Sales Associate (5) , Travel Agent (5)

What are the pros of working at CAA Club Group according to real employee reviews?

"They had pretty good benefits and seemed to have a lot of programs in place for their employees; definitely as a culture they support work" ((in 45 reviews)); "Work from home, coworkers are amazing, most members are great, the product is amazing" ((in 35 reviews)); "Great people you work with" ((in 35 reviews)); "Work life balance is good" ((in 21 reviews)); "Pay is decent" ((in 19 reviews))

What are the cons of working at CAA Club Group according to real employee reviews?

"Over worked and poor management" ((in 20 reviews)); "Long hours and shifts." ((in 13 reviews)); "Managers are always back stabbing, gossiping, and bad mouthing one another and this kind of treatment trickle down to the employees." ((in 13 reviews)); "Low salary and to much calls" ((in 12 reviews)); "Upper management does not care about anyone's mental health." ((in 6 reviews))

What are employees saying about CAA Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAA Club Group layoffs and their outlook for job security at CAA Club Group in 2026.

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CAA Club Group

CAA Club Group reviews

4.2

89% would recommend to a friend

(426 total reviews)

Jay Woo

85% approve of CEO

87% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.1

Work/Life balance

4.0

Compensation and benefits

3.8

Senior management

3.7

Career opportunities

CAA Club Group has an employee rating of 4.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CAA Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

426 reviews

5.0

Dec 21, 2021

love

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

all. the best company ever

Cons

none. everything is very good

2.0

Dec 20, 2021

unrealistic expectations

Claims adjudicator

Recommend

CEO approval

Business Outlook

Pros

CEO is great. good shared success program. get to work from home. funding for extra education. positive company view. colleagues and management is great to work with despite the review below.

Cons

Workload far to high for any human being to handle for far too long.staff have extremely high and unrealistic workloads. cant go on vacation without coming back to increased workloads.bad for sanity and mental health

2.0

Dec 19, 2021

Bad idea

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Potential option to work from home, if you like the call center environment.

Cons

Upper management changes their mind on a daily basis for "business needs". They have no idea about Mental Health for their associates, and if you address your concerns, there are consequences . They just don't care and stopped caring long before this pandemic hit the industry. They collected their CEWS from the government, but won't re-hire at this point.

Viewing 199 - 201 of 426 Reviews

Jobs at CAA Club Group

Membership Administrator

IT Security Coordinator

Business Intelligence Analyst

Member Services Consultant