Does CAA Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, CAA Club Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at CAA Club Group. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at CAA Club Group?

87% of CAA Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAA Club Group 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CAA Club Group?

Insurance Agent (18) , Claims Adjuster (15) , Insurance Sales Agent (11) , Manager (10) , Travel Consultant (10) , Customer Service Representative (9) , Licensed Insurance Agent (7) , Member Service Representative (7) , Systems Analyst (7) , Dispatcher (6) , Marketing Specialist (6) , Software Developer (6) , Analyst (5) , Sales Associate (5) , Travel Agent (5)

What are the pros of working at CAA Club Group according to real employee reviews?

"They had pretty good benefits and seemed to have a lot of programs in place for their employees; definitely as a culture they support work" ((in 43 reviews)); "Great people you work with" ((in 39 reviews)); "Mainly work from home is the best thing about this company." ((in 31 reviews)); "Pay is decent" ((in 19 reviews)); "Excellent work life balance." ((in 16 reviews))

What are the cons of working at CAA Club Group according to real employee reviews?

"Over worked and poor management" ((in 16 reviews)); "Low salary and to much calls" ((in 14 reviews)); "Long hours and shifts." ((in 14 reviews)); "Managers are always back stabbing, gossiping, and bad mouthing one another and this kind of treatment trickle down to the employees." ((in 13 reviews)); "Upper management does not care about anyone's mental health." ((in 7 reviews))

What are employees saying about CAA Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAA Club Group layoffs and their outlook for job security at CAA Club Group in 2026.

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CAA Club Group

CAA Club Group reviews

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4.1

87% would recommend to a friend

(425 total reviews)

Jay Woo

91% approve of CEO

85% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

CAA Club Group has an employee rating of 4.1 out of 5 stars, based on 425 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CAA Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

425 reviews

4.0

Nov 30, 2012

working environment

Actuarial analyst

Recommend

CEO approval

Business Outlook

Pros

flexible, work life balance, management, team work, see your contribution reflected in business decision

Cons

scale of company is a little small

4.0

Nov 6, 2012

APPLICATION DEVELOPER

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Friendly environment -People are willing to help

Cons

-nothing is bad about this position at CAA

5.0

Nov 1, 2012

A great company to work for

Member care counsellor

Recommend

CEO approval

Business Outlook

Pros

I worked in the call center, and believe me I have worked in at least 8 or 9 of them. In the beginning I was astonished to see people that had been there for 20-25 years. That shows how much people enjoy their jobs it had a very low turnover rate. The people there the agents are the best like family a great people to work with. The company has changed, which is expected become more business oriented... finance driven, but I still feel it was one of the best call centers I had the opportunity to work for.

Cons

The only con would be that you have to have a flexible schedule until you put in your time expect to work the later shifts. There sometimes can be favortism as with all work environments. Very little room for promotion, maybe a couple of lateral promotions but that's about it.

Viewing 415 - 417 of 425 Reviews

Jobs at CAA Club Group

Member Services Consultant

Desktop Support Analyst

Multimedia Content Consultant

Membership Road Service Advisor