British Airways reviews

3.7

64% would recommend to a friend

(3,697 total reviews)
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Sean Doyle

78% approve of CEO

60% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Interesting industry. good to be able to travel standby.

Cons

focus on short term revenue prevents customer focus. environment where constant cost cutting negatively affects the consumer proposition and employee morale. old-school operational mind-set discourages risk taking and prevents new thinking. politics and culture cripple innovation and horizontal cooperation. lots of management been at the company too long, are lazy and entrench old thinking.

3.0
Oct 1, 2014

To Fly. To Serve?

Recommend
CEO approval
Business Outlook

Pros

Flight Benefits Medical Benefits Uniform Allowance Hotel/Car Rental Discounts

Cons

Promotion Training Constant oversold flights Delays Wasteful spending Employee recognition Employee loyalty

Viewing 19 - 21 of 3,697 Reviews

Glassdoor has 3,989 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.