British Airways reviews

3.7

63% would recommend to a friend

(3,706 total reviews)
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Sean Doyle

78% approve of CEO

61% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,706 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Sep 15, 2025

Low pay

Recommend
CEO approval
Business Outlook

Pros

Flight perks for yourself and friends/family

Cons

Low pay, selective culture, lonely at times

3.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits / Pay is decent / Staff Travel

Cons

Department is overworked / Policy teams mismanage cases regularly / Cases are handled randomly and disciplinaries are down to luck but are often mismanaged

Viewing 169 - 171 of 3,706 Reviews

Glassdoor has 3,998 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.