British Airways reviews

3.7

63% would recommend to a friend

(3,705 total reviews)
avatar

Sean Doyle

78% approve of CEO

61% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of roster control (if you’re senior), good discounts on hotels and car hire etc, good staff travel benefits.

Cons

Can be a negative place to work sometimes.

5.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

An amazing opportunity to travel the world. I visited places I most likely wouldn't have, had I not done the job. I also really enjoyed the 'work' side. If you enjoy a fast paced environment and being kept busy, it is a fitting role. It can be demanding and challenging like any customer facing role, but I would say I never really felt like I was going to 'work' and never really dreaded it. It was without a doubt the best decision I made and I had the best year of my life. I miss it often.

Cons

Long days and jet lag can be difficult to manage, and isn't something many people understand until they have done it.

Viewing 118 - 120 of 3,705 Reviews

Glassdoor has 3,997 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.