British Airways reviews

Bullying culture Shocking communication Poor management and covering of situations Can't have a voice without risking your job Dog eat dog And extremely harsh on performance management Expect your soul for not much in return Expect to spend a lot on shoes luggage Etc Cost cutting is insane and ba is going budget not as classy as it once was Emirates virgin jet air Canada all have better staff satisfaction

Worked in Newcastle call centre where time is accounted by the second. A new contract has been introduced with inferier terms and conditions to collleagues doing same role paying onli a few pence each year above the minimum wage. You will not be given paid statutory DSE breaks and if as little as 30 seconds logging on to all systems you will be disciplined so must be prepared to attend early in your own time. Attitude is everything so be prepared to be disadvantaged if you dare to raise your voice during probation. Zero tolerance to sick absence irrespective of serious of illness or hospitalisation. A zero tolerance policy is taken to 3 x absence during probation will result in dismissal. In training you must be prepared to complete mandatory training in your own time.