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      British Airways

      Part of International Airlines Group

      Engaged Employer

      British Airways reviews

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      3.7

      64% would recommend to a friend

      (3,698 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      60% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.1

      Senior management

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,698 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Dec 8, 2025

      Would I recommend BA?

      Technical trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big corporate umbrella to protect you.

      Cons

      Too much change recently, too quickly. Seem to promote people into positions because their face fits, not because of their expertise.

      1.0
      Dec 8, 2025

      Toxic work culture

      Customer operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff travel benefits. Good contractual terms thanks to trade unions. Ok pension. Generally attracts good people in terms of front line employees and up to middle management.

      Cons

      Senior management, leadership and directors are largely corrupt. Very toxic environment where bullying and harassment are rife. Fear mongering is common.

      3.0
      Dec 7, 2025

      Work life balance

      Cabin crew
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great job if you are part time, but jet lag can be difficult to manage

      Cons

      Jet lag tricky You feel like just a staff number If you are sick, you feel pressure to get back to work

      Viewing 88 - 90 of 3,698 Reviews
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      ReviewsBritish Airways reviews

      Glassdoor has 3,990 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.