British Airways reviews

3.7

64% would recommend to a friend

(3,697 total reviews)
avatar

Sean Doyle

78% approve of CEO

60% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Dec 28, 2025

2 out of 5

Recommend
CEO approval
Business Outlook

Pros

• Strong brand • Generally good colleagues • Decent initial training

Cons

• Poor management and communication • Fatiguing rosters • Wellbeing not taken seriously • Low morale

Viewing 73 - 75 of 3,697 Reviews

Glassdoor has 3,989 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.