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      British Airways

      Part of International Airlines Group

      Engaged Employer

      British Airways reviews

      3.7

      64% would recommend to a friend

      (3,705 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      60% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.1

      Senior management

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Jun 10, 2011

      A dark and sad place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent pay and some nice benefits

      Cons

      Lack of Union support, relentless calls from angry customers compounded by the fact that they often have to wait on hold for 30 minutes or longer to speak to a customer service rep. A dark cloud and negative energy hangs over this call center.

      5.0
      Dec 6, 2010

      Great Workplace

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The management at BA was fabulous; I felt like I was a valued member of the team, there to both learn and teach new ideas.

      Cons

      One manager was less willing to make time for me, which proved frustrating at first. Other managers were more receptive, and overall I thoroughly enjoyed working at BA once I found my place there.

      Viewing 3694 - 3696 of 3,705 Reviews
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      Glassdoor has 3,997 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.