Does British Airways pay their employees well?

According to anonymously submitted Glassdoor reviews, British Airways employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at British Airways. This rating has been stable over the past 12 months.

How satisfied are employees working at British Airways?

63% of British Airways employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated British Airways 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at British Airways?

Cabin Crew (765) , Customer Service Representative (139) , Mixed Fleet Cabin Crew (116) , Cabin Crew Member (100) , Customer Service Advisor (58) , Aircraft Mechanic (55) , Customer Service Agent (53) , Airline Pilot (49) , Flight Attendant (44) , Customer Service (40) , Project Manager (40) , Ground Operations Agent (35) , Manager (35) , Customer Service Manager (33) , Pilot (30)

What are the pros of working at British Airways according to real employee reviews?

"Great colleagues to work with I spent 28 years there and enjoyed it except for the last 18 months" ((in 171 reviews)); "Great to travel and meet great people" ((in 162 reviews)); "Good benefits and discount travel" ((in 136 reviews)); "travel benefits are good for your self only" ((in 64 reviews)); "Fun and good staff to work with" ((in 62 reviews))

What are the cons of working at British Airways according to real employee reviews?

"Poor management from the very top to lower managmenet who handled Covid and looking after staff very badly and extremely disorganised." ((in 254 reviews)); "Low pay and not looked after" ((in 208 reviews)); "Long hours and too many short turnarounds on longhaul destinations" ((in 154 reviews)); "low salary and hard to move up the ranks" ((in 85 reviews)); "There is no work life balance and the pay does not reflect the companies expectations." ((in 69 reviews))

What are employees saying about British Airways layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about British Airways layoffs and their outlook for job security at British Airways in 2026.

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British Airways

Part of International Airlines Group

British Airways reviews

3.7

63% would recommend to a friend

(3,706 total reviews)

Sean Doyle

78% approve of CEO

61% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.4

Work/Life balance

3.1

Senior management

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,706 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Apr 5, 2015

Little room for growth

Csa

Recommend

CEO approval

Business Outlook

Pros

Flight Benefits and meeting new people

Cons

you don't make enough to afford to fly all the time

5.0

Mar 22, 2015

Great company to work for with a lot of opportunities

It graduate

Recommend

CEO approval

Business Outlook

Pros

- Lots of opportunities to work across the business - Staff travel perks - Good pay - Flexible working

Cons

- Morale can be low during tough changes within BA

1.0

Mar 19, 2015

The most ineffective HR team in the UK, a culture of ingrained bullying and fear management.

Senior manager, worldwide fleet

Recommend

CEO approval

Business Outlook

Pros

Staff travel allows employees to list for standby flights and if there is room it is possible to get a business class seat. There are also complimentary Business Class/ First tickets each year but it can be difficult to secure slots. The office environment is physically nice, bright, like a campus or village with a Waitress and Starbucks on the street as well as a stream inside and a lake at the back.

Cons

Where do I start. It has a very unique (thank goodness) culture. If your local government ran an airline they would run it like this. Politics is absolutely at the core of everything, even senior managers spend most of the day networking and very little time making change happen. Almost perpetually there is a constant 're-org' going on where staff have to re-apply for their job and who ever brown nosed the hardest gets to stay - the best get out and do well when they leave. If you love to play politics and spend all day looking busy you will love it, if you are the type of person who thinks outside the box, is creative, inspirational and determined to make change - the business will systematically either destroy you or force you out. Even the annual pay award is done by committee - it has nothing at all to do with performance - everyone's performance is put through 'forced distribution' = Team of 5 with one amazing performer and 4 very good performers = does not compute "who do you wish to force down to an unachieved" - "nobody" - "you have to, someone has to be unachieved that's how it works!"

Viewing 3562 - 3564 of 3,706 Reviews

Jobs at British Airways

BA Cityflyer Direct Entry Captain

Buenos Aires

View job