Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Jul 16, 2014

Run....quickly. Work LITERALLY anywhere else.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Semi annual trips to Amsterdam, easy work - a trained monkey could easily do this job. Pay is okay, benefits are decent.

Cons

Management allows bullying and gossiping to exist in the work place. There have been multiple times where bullying has taken place, and management sides with the bully! Most of the team "leaders" have no idea how to do their job and rely on members of their team to help make them look good. Important information is haphazardly given, if at all. Things change on a daily basis and most of the department is clueless. The select few people who know their job, and know it well, are considered threats to management and their growth in the company is halted. I read reviews for this company and department (credit control) before I accepted the "temp-to-hire" position - none of which were positive. I thought the reviews were exaggerated, but no. They are most definitely not.

3.0
Jul 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Bright people, the leadership in Amsterdam had great integrity and was very honest. They were clear about their vision and how they wanted the company to reach their goals.

Cons

The UK leader at the time (she is no longer there) was not up to the job. She managed by fear and was not bright, well-educated enough to lead such a large organisation. She was a remnant of the start - up days but this has now been addressed. Compensation was very poor and no benefits in terms of pension contributions, heath care

3.0
Jul 9, 2014
Recommend
CEO approval
Business Outlook

Pros

The office has very comfortable working environment and offers free lunch. The salary and bonus are competitive and reasonable. The management team shows humane kindness towards employees and tries to motivate them by different kinds of incentives and activities.

Cons

It's very tiring to work during high season due to high volume of phone calls and emails. The working shift is not fixed and not very pleasant. The team leaders have very strict and high target requirement. It's also difficult to get promoted within the company.

Viewing 7417 - 7419 of 7,594 Reviews

Glassdoor has 9,140 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.