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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,597 total reviews)
      avatar

      Glenn Fogel

      70% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,597 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      5.0
      Nov 21, 2016

      Rentalcars.com

      Customer advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture and wanting to evolve and change

      Cons

      Still some favoritism from some managers

      avatar
      Booking.com Response
      9y
      Hi and thanks for your review. Thanks also for the 5 plus years that you have been here, you really have contributed to the growth and success of our business Thank You. You will have sen a huge change in the business over the last 5 years. I'm glad that you recognise what we are trying to doI guess it's a case of lots done and more to do. Thanks again, kind regards Ryan
      4.0
      Nov 20, 2016

      Good for a while

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chance to meet people from all over the world, company values, chance to work full time or part time, chance to speak your own language, good for a while,

      Cons

      repetitive work, you are just a number at the end

      4.0
      Nov 14, 2016

      confirmations agent

      Confirmations agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      space to grow, great work environment, multinational company

      Cons

      shifts with rotas including weekends early mornings and nights

      avatar
      Booking.com Response
      9y
      Hi and thanks, for your review it is really appreciated. Whilst I agree with your positive comments, I’m afraid that in a 24/7 operation shifts are inevitable. We are working hard in response to colleagues’ feedback in the Your Voice engagement survey, to make sure rotas are communicated in good time and we are as flexible as possible but this is always going to be about striking the right balance. As you say though, there are lots of opportunities for growth. Thanks again for your feedback Ryan
      Viewing 7333 - 7335 of 7,597 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,146 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.