Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,584 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,584 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Feb 4, 2026

      great company

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      corpo company great place to work

      Cons

      very structured, not easy to move away from script

      3.0
      Feb 1, 2026

      Buzzwords and Bluster

      Customer relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great community with perks like paid lunches, a subsidised coffee shop, Bupa healthcare, Perkbox, and regular in-house activities and workshops.

      Cons

      The customer service department is resistant to change, despite promises of new systems that take years or never arrive. Confusing and unfair terms and conditions contradict the company’s core value of fairness. There’s a strong push to use AI in staff work.

      Viewing 61 - 63 of 7,584 Reviews
      Related searches: Booking.com jobs | Booking.com salaries | Booking.com benefits | Booking.com interviews | Booking.com conversations
      ReviewsBooking.com reviews

      Glassdoor has 9,126 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.