Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (728) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (229) , Software Engineer (179) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 639 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 593 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 519 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 509 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 365 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 486 reviews)); "Bad managers are very bad" ((in 254 reviews)); "Lack of company vision and poor leadership" ((in 102 reviews)); "No career opportunities in Zagreb" ((in 66 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Buenos Aires , Córdoba , Banfield

Booking.com reviews

4.1

80% would recommend to a friend

(7,612 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Nov 20, 2024

Low base salary

Cs team leader

Recommend

CEO approval

Business Outlook

Pros

Structured environment - Good colleagues

Cons

Some favouritism - low base salary and bonus in CS department

Booking.com Response

1y

Thank you for your review. We are pleased to hear that you appreciated the structured workplace environment and enjoyed working with your colleagues. However, your experience regarding favoritism is unfortunate to hear. Please know that we have a clear policy on favoritism and a strict policy on internal promotion in our code of conduct. Misconduct of these policies are not tolerated and will have consequences. If you feel the need to report any issues you experienced, we encourage you to contact our confidential 24-hour Ethics & Compliance hotline, which is available to former employees as well. All reports are investigated thoroughly. Wishing you all the best with your career. The Booking.com team

5.0

Nov 19, 2024

Great place to work

Data analyst ii

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, good career prospects, learning opportunities, company events, good salary

Cons

Oftentimes tools are not working, cutting costs across the org

Booking.com Response

1y

Hi, thank you for sharing your review with us. We are pleased to hear that you are enjoying your work at the company. It is great to see that the career prospects and learning opportunities have contributed to your positive experience thus far. Your feedback regarding the technology and tools used and cutting costs as well as advice to the management is valuable to us and noted. Your feedback will be used in our continuous strive towards innovation, and levering technology, to ensure that our products and services remain the best. Thanks for being part of our journey, and we wish you all the best with your career. The Booking.com team

5.0

Nov 19, 2024

Great company to work at

Account manager

Recommend

CEO approval

Business Outlook

Pros

Solid structure Thriving business Interesting perks

Cons

Big tech company with multiple changes along time

Booking.com Response

1y

Hi, thank you for your review. We are happy to hear that you find it a great company to work at, and that the structure and perks have added towards that positive sentiment. Your feedback is appreciated as well. Thanks for being part of our journey for all these years, and we wish you continued success for many years to come. The Booking.com team

Viewing 571 - 573 of 7,612 Reviews

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Booking.com

Booking.com reviews

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Reviews by job title

Low base salary

Great place to work

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