Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (728) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (179) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 657 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 581 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 545 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 531 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 366 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"The HR people don't do heir work; the management is poor and thinking of retirement." ((in 476 reviews)); "Bad managers are very bad" ((in 259 reviews)); "Lack of company vision and poor leadership" ((in 105 reviews)); "No career opportunities in Zagreb" ((in 66 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 61 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Buenos Aires , Córdoba , Banfield

Booking.com reviews

4.1

80% would recommend to a friend

(7,609 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,609 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,609 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews

5.0

Nov 27, 2024

Still happy here

Innovation analyst

Recommend

CEO approval

Business Outlook

Pros

benefits, great colleagues, cool Campus, modern tools

Cons

slow decision making, restructuring in progress

Booking.com Response

1y

Hi, thank you for your review. We are glad to hear that you are still happy with your job after more than six years at the company. It is nice to see that your colleagues, the benefits, tools, and campus have contributed towards your positive sentiment. Your feedback regarding the slow decision-making process and restructuring is important to us. We do believe that teamwork and succeeding together are an essential value at the company. While this may sometimes lead to slowing down progress, we value the diverse perspective of our teams. Thanks again for sharing your thoughts with us, and we continued success with your career. The Booking.com team

5.0

Nov 26, 2024

Global Key Account Manager Chains

Business development

Recommend

CEO approval

Business Outlook

Pros

Project Manager, Negotiations,Hospitality Revenue Management, Contracting

Cons

Fast pace, Lack of alignment, travelling, corporate, bonus

Booking.com Response

1y

Hi, thank you for looking back on your time at the company. We are glad to hear that you enjoyed your role and tasks at Booking.com. Your feedback is appreciated and noted as well. Thanks again for sharing your experience with us, and we wish you all the best with your future career endeavors. The Booking.com team

4.0

Nov 26, 2024

Good Experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I liked working here as it helped me build my experience

Cons

The salary and bonuses are low

Booking.com Response

1y

Hi, thank you for your review. We are pleased to hear that you found it to be a good experience. Your feedback regarding the salary and bonuses is appreciated as well. Thanks again for taking the time to share your experience with us. Wishing you all the best with your next career move. The Booking.com team

Viewing 559 - 561 of 7,609 Reviews

Jobs at Booking.com

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Booking.com

Booking.com reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Still happy here

Global Key Account Manager Chains

Good Experience

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