The Concept Living Ltd London UK Franchise is a BRILLIANT company to work for
Pros
Our franchise is probably one of the largest globally (a completely unfounded assumption, but all 8 London stores are part of Concept Living Ltd Franchise) Our Franchise owner is a talented and inspirational woman with absolute passion and amazing energy for her business. You can make a mint out of commission if you sell well... the commission structure is excellent and staff bonuses and rewards are fantastic. The Directors and the Owner are all approachable and smart people, good at their different, specific duties always on call via mobile to offer support whenever you need it! This company is always striving to improve.. and just gets better every year. Customers of our Franchise receive second-to-non customer service, with ANY issue dealt with sympathetically and efficiently until the customer is completely happy with the resolution. The Owner/Directors throw brilliant Christmas/Summer parties for staff every year Good staff discount on products Very team orientated... competitiveness is managed and rewarded positively so there is not a dog-eat-dog mentality
Cons
In amongst all the highly talented (and gorgeous/fashion conscious) staff you can feel overlooked and unrewarded as an individual... (which is usually offset by the rewards you receive as a team) The basic pay is low... so if you are in a struggling store it can be depressing, but you have to be very self motivated to bring in business You work EVERY SINGLE WEEKEND God sends. That's the hardest part of all... but you do have holiday entitlement you can use on weekends
