Beyond, Inc. reviews

2.6

24% would recommend to a friend

(1,180 total reviews)
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Marcus Lemonis

2% approve of CEO

17% positive business outlook

Beyond, Inc. has an employee rating of 2.6 out of 5 stars, based on 1,180 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Beyond, Inc. employee rating is 26% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Apr 5, 2017

Disjointed management and vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxed environment Good work-life balance (never asked to work overtime) Good benefits (one of the best 401k matching plans)

Cons

Poor compensation almost across the table. Executive level management make overarching decisions in regards to processes and teams they do not fully understand within their own company. High level changes are not clearly communicated, and the opinions of the teams that would be affected are not sought out or listened to. Upper management consistently refuses to review, accept, or understand accurate, relevant data from their own databases.

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Beyond, Inc. Response
9y
I will address your points in order. I am glad you feel our benefits are good, and that we do not ask you to work overtime. Our compensation currently runs at 107% of market. We also provide full matching (up to 6%) on 401(k), and both excellent health insurance and an onsite health clinic, day care, etc. Bonus pools and (for some) RSUs. We also think of our Peace Coliseum as a way of compensating colleagues as well. The way decisions are being made has, in fact, changed. We have been pushing a great deal of decision-making to the front lines, through our Social Choice efforts. We have also organized more of the work into teams, each with its own captain. These two changes have shifted the locus of discretion towards knowledge frontiers and away from the traditional command-and-control hierarchy. As a result, there are a fair number of people who had more power in the previous structure, less in the new, and they are sore about it. I think that is what this review is manifesting.
1.0
Apr 5, 2017

Great people, unreliable company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are like family, benefits were mid level.

Cons

Multiple mass layoffs each year, pay is uncompletitive, favoritism rules, no one is held accountable for workplace accidents- like 20 people have slipped on the floors, cult like mentality, parking lot is far away from building&cafeteria onsite encouraging people not to leave work, absolutely no work/life balance, they give people less than $.50 raises, forget taking time off or even just going home to relax because you'll be on email on your phone at home that you can't clock in for, no opportunity to move up after certain points.

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Beyond, Inc. Response
9y
I will respond to each of your points in turn: Cons "Multiple mass layoffs each year" - We filter. We weed our non-performers. Sometimes we do it continuously, but other times we let some build up, give them coaching, and try to save them, but when the day comes to make a decision, we weed out those who do not get our program. In particular, of late the previous balance between the quants and the business leaders has shifted. We have dramatically upped the quantitative leadership in the company: no more or quants simply in a position of ADVISING management, in most cases they ARE management. "pay is uncompletitive" - Base pay is running at 107% of market (as determined by a public and transparent process within the company in which each department includes its delegates). There are strong benefits and bonuses opportunities for all beyond that, and RSUs for some. "favoritism rules" - Numbers rule. Performance rules. "no one is held accountable for workplace accidents- like 20 people have slipped on the floors," - News to me. I will look into it. If true, we should get more carpets. "cult like mentality" - Not sure what this refers to. "parking lot is far away from building" - Parking lot is .8 city block away from building. "cafeteria onsite encouraging people not to leave work" - Gosh I am sorry that we have made our cafeteria so good and so inexpensive that people would rather stay here than go out. How evil of us. "absolutely no work/life balance" - ? " they give people less than $.50 raises" - Which is a $1,000 annual raise for someone who works full-time (2,000 hours/year). For people making $28,000/year in Customer Care, getting a $1,000 raise upon completion of some certification may not sound like much to you, but it matters to them. "forget taking time off or even just going home to relax because you'll be on email on your phone at home that you can't clock in for," "no opportunity to move up after certain points" - We recruit exhaustively from within our Customer Care and other entry-level positions. It is also true that we are hiring some quite high-end talent as well, from outside the firm.
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