Beyond, Inc. reviews

2.6

24% would recommend to a friend

(1,180 total reviews)
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Marcus Lemonis

2% approve of CEO

17% positive business outlook

Beyond, Inc. has an employee rating of 2.6 out of 5 stars, based on 1,180 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Beyond, Inc. employee rating is 26% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Full benefits, decent pay, training was okay.

Cons

We were told in training overstock is not like any other call center. We were told that they would be interviewing people for floor support and team leader positions that would be posted on workday. We got to the floor skipped tier 1 nesting and tossed in to production. Management was annoyed that a new class was asking so many questions. Did not have computers for the first 4 weeks of training, Got in the new building 2 months later no evacuation plans. Management pulled people off the phones they liked and were friends with to promote up to team leaders and floor support no interviews involved. lots of nepotism and disorganization. Overstock is not like any other call center I have worked at because every call center I worked at job performance is what got you promoted not how well Management liked you.

2.0
May 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Great Facility, Pay is Fair, Benefits are Fair

Cons

There appeared to be these sort of secretive random layoffs every couple of years as some sort of unpublished management policy. If appeared if you were not in the right clique your odds of being laid off increased significantly. I saw a lot of good Directors on down get laid off for what appeared to be no specific reason other than not in with the right crowd. No real explanation was ever given to their subordinates other than they were not the right fit. It made you nervous once you started seeing random people were being laid off when it started happening.

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Beyond, Inc. Response
9y
When we choose to part ways with a colleague we are not in the habit of telling other people, including subordinates, what drove our decision. In addition, I can assure you that the layoffs are neither random nor especially secretive (whatever "secretive" might mean in this context). We had a lot of feedback from colleagues regarding various leadership positions, and I rolled out a careful yet robust method of identifying the requisite changes (in which, incidentally, I had little input: we crowd-sourced the identification phase, and then reviewed each case carefully when making decisions). Using several iterations of these methods we turned over 20% of our leadership team (and about 5% of our corporate workforce) to create room to reshape the company along data-driven lines. Within the firm response has been overwhelmingly positive: for example, our voluntary attrition (which actually topped 30% briefly not too long ago) has now fallen to 2%/quarter (a level that is extremely rare for a corporation to achieve). In addition, an Employee Satisfaction survey has recently been completed and shows outstanding gains from recent years. To us, the data conclusively demonstrates that (the complaints of a handful aside) the changes we have made have been greatly appreciated by our 1,850 colleagues.
2.0
Apr 28, 2017

Fun job time goes by fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The trainers and mid level mgmt are very helpful. Time flies by when you are on the phone. The mgmt will let you solve the problem before you have to ask for help.

Cons

Upper mgmt needs to be honest with what they promise. I was promised a supervisory roll before I even started but told I was not going to get that I needed to stay on the phones. Dont look a man in the eye and shake his hand and congrat him for being a supervisor!

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Glassdoor has 1,219 Beyond, Inc. reviews submitted anonymously by Beyond, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Beyond, Inc. is right for you.