Radical changes at all levels needed in IT and Products & Platform
Pros
Global vision and strategies are well defined.
Cons
IT delivery is a huge challenge for the organization. How it's staffed and organized, along with P&Ps leadership is a real problem and holding the company back. IT Leadership continues to invest in cheap/outsourced talent that forces teams and strategies to be in a constant state of starting over. As a result, top talent leads are leaving because no real progress is being made and their skills are not advancing with the pace of digital. Most digital strategies are 5 to 7+ years old and still not accomplished, and because Global IT delivery is still playing catch up on those foundational strategies that they can't shift to differentiating capabilities. Additionally, Regional and Global leads are constantly escalating on each other leading to a toxic and back-stabbing culture.