Bath & Body Works reviews

3.8

70% would recommend to a friend

(11,170 total reviews)
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Daniel Heaf

58% approve of CEO

53% positive business outlook

Bath & Body Works has an employee rating of 3.8 out of 5 stars, based on 11,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Jun 14, 2017

SM over paid sales associate

Recommend
CEO approval
Business Outlook

Pros

Salary and benefits are good. Lots of free products.

Cons

Not much managing. More of being an over paid sales associate. Store Managers shouldn't have to work a minimum of 32 hours selling. They hire you to manage and should let you run a 4 million dollar store.

2.0
Jun 3, 2016

Once was a happy place

Recommend
CEO approval
Business Outlook

Pros

Great pay on every level. Leaders are appreciated with bonuses, associates with more hours than ever before! When I started with the company, part time leaders worked between 15-20 hours a week and sometimes associates weren't even scheduled due to lack of hours. Now, depending on much you put in and try, you can get up to 30 hours a week constantly! I think that's awesome and a huge change in just the past year.

Cons

I understand spah and the reason for it but it's still hard to always keep positive when leaders have to "lead the way" in sales and do everything else. SM are responsible for a lot but not given hours off the floor to handle the schedule, updated onboarding procedures, ONLINE HIRING, interviews. All of these activities take time. Not five minutes but collectively, hours. There are no more store specific slt meetings, if you need to have one to get your team aligned, you have to carve it out of the hours they don't actually give you. Plans are bigger, with less hours given year after year.

3.0
Oct 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Great products overall. Earning Gratis every month is a plus because you can give your own personal testimony on new products. Most of the time you are able to speak to your manager about scheduling and they can be flexible based on your needs. Discounts would be great if they could be used on top of deals--90% of the time, in-store coupons earn you a better deal, but the VS discount is a nice perk.

Cons

The recent restructure to essentially the entire company has taken its toll on business. SPAH tracking has really hurt many stores in our district and I believe that as we move forward into holiday season, it will only create more problems within the stores because so many associates will be pressured to make sales and it will create an unnecessary competitive and dishonest environment. Upper management is stressing sales and SPAH, and while they embellish it with "having fun with customers" and creating "a great experience for everyone", the focus is purely on making numbers and it puts a damper on the sales team. Do not work here if you dislike a fast-paced environment that measures your individual success based on just dollars that you can persuade someone to spend.

Viewing 13 - 15 of 11,170 Reviews

Glassdoor has 11,674 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.