Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,185 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Feb 1, 2011
Recommend
CEO approval
Business Outlook

Pros

They expect nothing but the best from their employees. Very difficult for incompetent employees to slip through the cracks.

Cons

In my personal experience, I was worked like a dog. Not a whole lot of praise for doing well, but a heck of a lot of criticism for screwing up.

1.0
Feb 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Freebies I honestly can't think of any other reason to work at Bath & Body Works because I was treated so poorly while there.

Cons

poor management very shady practices The management made it known that the favorites would get more hours then everyone else. The store went from 20 people to 74 and many core associates were taken from cashiering/ sales associate and placed in the backroom. This wouldn't have been a problem had it not been during Black Friday and the days leading to Christmas. Which begs the question, why would you place all the new people in the front when they don't know the scents? Many of them had to learn on their feet about the store. There isn't a questionaire or learning session, it's simply sink or swim. I tried to help them as best as I could. Shortly after Christmas, my hours were then cut from 10-15 a week to 3 hours of a "maybe you'll work" shift every two weeks. There's no room for growth in the company as so few of the sales associates become managers or co-managers/ store managers. In terms of shady practices, there's been times when people have started working and were cut 20 to 5 minutes into a shift and a call-in was asked to come in. (If you're not making hours, why would you have a call-in come in to work and not use the real shift person?) Or how about the fact that in the backroom, I've had products almost hit my head from 3 to 6 feet above me. I've slipped and fallen on boxes that were supposed to have been placed in their proper area. I've had my employment threatened by the manager on the basis that I had a friends only facebook and my friends commented on something I had talked to them in private. Because it's considered public and the company made us sign forms talking about the company, I was told it was a strike against me.

5.0
Jan 31, 2011
Recommend
CEO approval
Business Outlook

Pros

All the products are great. The working atmosphere in the retail store is fun, and inspiring. The customers are all very nice, easy to please, and eager to learn about all the exciting products. The staff is full of wonderful, hardworking individuals. Everyone focuses on team work to get the job done. Lastly, it is a great environment to achieve success in as far as sales goals, and customer satisfaction is concerned.

Cons

Some store locations do not have enough hours to give associate level employees. However, this is quite expected when in a lower volume store.

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