Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,185 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
5.0
Feb 27, 2011
Recommend
CEO approval
Business Outlook

Pros

- Not a whole lot of hours - the perfect job to fill in the gaps. - Scheduling is extremely flexible - work around your full time job or classes. - Lots of contests and gratis gifts. I've only been here four months, and I've scored a very respectable amount of swag. - Tap the tester bottles whenever you want. My hands are so insanely soft, because I'm always putting on different lotions while I'm at work. - Super-friendly, vibrant co-workers... my co-workers are my favourite part of this job. - Inside scoop of what is going on sale (first dibs at Semi-Annual Sales! YES!!) - You ARE recognized for good sales - at least at my store! - Discount is usable at any Limited Brands store (such as Victoria's Secret). - Pay is electronic - either by direct deposit, or on a store-issued debit card. Fancy! - You have the option to have your W2 issued electronically. - If there's an emergency or scheduling conflict, there's almost always someone to cover your shift. Just ask well in advance, and don't abuse it!

Cons

- Not a lot of hours - hourly associate work can't be your primary source of income. - Minimum wage. I'd think this company could afford at least a quarter more on the hour. - Sales volume varies greatly. Some days are so busy that you don't get a chance to take your break. Other days are so slow that you want to break something, just to have something to do... you usually get to go home early on those days, but that does tend to cut into your paycheck. - 30% regular employee discount isn't all that great in-store - I've never used mine, because public promotions are almost always the better deal. I haven't went to VS to see if it's worth the bother there, though. - Shoplifting is a huge problem, so you are rather expected to hawk over customers. It's really awkward sometimes. - This hasn't happened in my region, as all of our stores have great communication, but I have heard shopping anywhere but your home store can be a BATTLE in some areas. (I avoid this by calling ahead to the other stores to let them know I'm dropping in to shop.)

3.0
Feb 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Bath and Body works has a decent discount, great product and you will meet alot of different people. Good luck!

Cons

-Hardly any hours unless you are full-time management. You can request 10-15 hours a week but lucky if you get 3 hours which can be a 'call-in' shift. The 'call-in' shift or shifts don't really give an option for a life as you are supposed to call in an hour before your shift. This isn't too helpful if your shift isn't until 6pm. I will never understand the scheduling concept of this store. Why not hire 5 competent people rather than 15 to spread out over shifts? Makes no sense. -You are worked like a dog during your 3 hour shift and rarely praised. As explained above with the genius scheduling, you rarely have enough time to complete a task within the alotted timeframe because it's probably only you and a lead/manager working. Hopefully, you can mop a floor and clean a bathroom because that has to be done at least once a week. -Ever wonder how the store is set up? Guess what? That's you that gets to do that with very little time because it can't typically be done while customers are in the store. The floor sets can take you into the wee hours of the night, 1am or later. -If you enjoy mountain climbing this is the place for you to work. The stock room had tightly packed quarters which typically had you climbing up ladders, up a shelf and balancing between two moving shelves like an acrobat. -If you work the front of the store, be prepared to touch complete strangers with a hand messages so hopefully they will buy the lotion.

1.0
Feb 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Great fun at store level, love the associates and customers. Product is nice.

Cons

No focus on personal success. Achievements are not recognized and sales plans are not developed accurately. You are held to unrealistic expectations. There is no line of support for anything!

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