Bath & Body Works reviews

3.7

71% would recommend to a friend

(11,190 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Dec 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Except at Mother's Day and Holiday it's a fairly easy place to manage. You get to demo a lot of products and be hands on with the customers on a regular basis. The stores aren't huge so it's easy to keep everything under control and it's an easy store to close down at night. The company gives a lot of tools for product knowledge.

Cons

During peak the job becomes extremely hard physically. One bottle of lotion doesn't weigh much but a case of 36 does!! At Christmas much of the product has to be stored off-site and managers control the keys to those so much of the physical labor falls on them. The company is very into their coaching model and it can be very frustrating when you want to just say something instead you have to "ask vs tell" in a round about way. Sometimes communication isn't the most effective.

4.0
Dec 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Great discount Fun environment Free stuff Good training program (if followed)

Cons

Poor leadership Manager didnt know how to do their job Poor organization at store level Low pay High turnover (mostly due to pay and some who never should have been hired in the first place)

4.0
Dec 10, 2011

Customers are amazing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are looking for a place where people are very connected to the product and the service, then this is the place for you! It is a place where you can feel proud that you work knowing the company lives up to its reputation of fulfilling customer expectations.

Cons

It truly is a retail environment. If you don't like being part of late night floor sets or customer intimacy, this would not be a job for you.

Viewing 10939 - 10941 of 11,190 Reviews

Glassdoor has 11,695 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.