Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,185 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Jun 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Incentives, gratis, team work mentality, fun product to work with, always something new coming out every month so customers never get bored

Cons

I couldn't wait to be able to leave this company. Never was my quality of life so poor as when I worked here. I worked in management and their compensation was weak for what the job entailed. This company caters great to its customers but works their employees to the bone. Retail is usually a challenging business but with this company nothing was ever good enough and there was never enough recognition for the employees. It always seemed like they just kept pushing for more. Late night floor sets run into the early morning hours till everyone is exhausted and barely able to function. Then some employees are expected to work the day after floor set off of what little sleep you were able to get. They want you to strive for unreachable numbers and set unrealistic expectations.

2.0
May 24, 2015

Go somewhere else

Recommend
CEO approval
Business Outlook

Pros

Great product, friendly peers, cute store

Cons

Everything - dm is super critical - goals are unrealistic - cameras now that your dm can peek inside store. Suppose to be used for "standards" but that hasn't happened once.

2.0
Mar 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits, nice people and decent wage. You will find fair management and receive gratis when new product arrives. If you like selling then you will fit right in.

Cons

Horrible upper management. Horrible customers in LA area. Inconsistent policy follow. It appears the norm for retail is inconsistency and favoritism. If you are a "yes man" and love nonsense with greedy sales plans then this company is for you. I have figured out the DM position is no longer about assisting and motivating a team through practical help and support but through making you feel disposable by threats. Boring, tedious and unsatisfying if you have a brain and explaining coupons to the majority of ignorant customers is mind boggling. Just understand that retail is not about experience or hard work anymore. It is about kissing butt and being fake to ridiculous DM's. Hopefully, companies will realize the DM position is obsolete or find a way to make it more of a productive position. Why would anyone want to bust their butt for someone that does nothing but send you silly emails after sales reads? Management in at will states, beware. This company( or it's employees) does not have ethics in regards to policies. Customers can be abusive and you will receive no support. Why isn't the customer care line open 24 hours? The retail theft is maddening! Not enough coverage to watch the entire sales floor.

Viewing 100 - 102 of 11,185 Reviews

Glassdoor has 11,690 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.