Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,173 total reviews)
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Daniel Heaf

59% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Jan 16, 2016
Recommend
CEO approval
Business Outlook

Pros

None really. It's just another retailer. Discount can be nice but the sale always out weighs it. It's a no win.

Cons

No balance. Expectations are high and unachievable. Managers will talk about other managers behind their backs. If you ask questions to better yourself, secretly your chastised. They have no qualms writing you up for the smallest things. Clock out a minute early, documented conversation. Stay late they have a problem. Leave on time your not dedicated. "goals" every two hours are crazy. If your scheduled to work it's very easy to be called and say don't come to work since sales are not being met. It has not been uncommon to have 1 manager and 1 associate work alone on a Friday due to slow sales. Key Performance Indicators are unobtainable at times when working with customers for three minutes or less. $10 an hour is nice but NOT competitive in the mall. Recently the company dropped all assistant salaried managers and replaced them with $14 hourly supervisors. A free lotion or spray here and there is nice but it's not worth the stress. Floor sets are suppose to be until 1-2am. They end up being from 7pm until 7am then they expect you back in only hours afterwards. Company culture is not friendly. Corporate management doesn't understand what happens at the store level and the difficulties and challenges teams are faced with. Mid-level management above stores can be very unsupportive in times of need. And the management bonus structure, is impossible to obtain.

2.0
Oct 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Meeting some really great customers and getting to try new products/getting gratis. Thats about it to be really honest. More cons than pros.

Cons

Everything else. No work life balance. You have to do things alone that should take 2-3 people. Teamwork is preached but they don't payroll your store to have a team.

2.0
Aug 20, 2015

project manager

Recommend
CEO approval
Business Outlook

Pros

Casual dress code, gratis, nice cafe, colleagues

Cons

Very top down decision making, not a lot of transparency in communication. LOTS of last minute decision making to supposedly remain nimble in the market place. Just creates chaos and a lot of extra work. Culture has really changed in the last 2 years

Viewing 94 - 96 of 11,173 Reviews

Glassdoor has 11,678 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.