Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,173 total reviews)
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Daniel Heaf

59% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Mar 1, 2026

It was chaotic

Recommend
CEO approval
Business Outlook

Pros

It was a job in the city. The people there were nice. You got a half hour lunch and two five-to-ten-minute breaks.

Cons

It only paid $15 an hour Management was everywhere and they never all properly introduced themselves. If you wanted to talk to one of them, you had to ask around to find out who they were and then search for them. There was no real chain of command. I was hired as an associate when I applied for a merchandising position. The ad also stated that the job included travel between 3 cities and this turned out to be false. It was a highly stressful environment. They had you empty all of your pockets before you left for a break or the end of the day. They needed to check inside any bags, your wallet, any pockets in either of those, even inside your water bottle if it was a dark colour. They were so convinced their employees were going to steal from them that they basically search you before you can go. They also "highly recommend" that you sign every single customer up for the rewards program no matter what. If the customer isn't a member, you don't ask them if they want to sign up for it, you just sign them up for it.

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Bath & Body Works Response
3mo
Thank you for taking the time to submit your feedback about your experience as sales associate. We strive to create an environment where everyone belongs. We appreciate you submitting your feedback to help us continuously better our organization.
5.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good perks (40% off & free product) Fun products

Cons

Really can’t think of any

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Bath & Body Works Response
3mo
Thank you for taking the time to share your positive experience being a part of Gingham Nation! We appreciate you submitting your feedback to help us continuously better our organization.
3.0
Feb 24, 2026

Fun yet low pay

Recommend
CEO approval
Business Outlook

Pros

Free merchandise ocassionaly as well as discounts

Cons

pay is low and working with diffcult customers at times

avatar
Bath & Body Works Response
3mo
Thank you for taking the time to share your experience being a part of Gingham Nation! We appreciate you submitting your feedback to help us continuously better our organization.
Viewing 94 - 96 of 11,173 Reviews

Glassdoor has 11,678 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.