Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,173 total reviews)
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Daniel Heaf

59% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Jul 16, 2018

It's not worth it.

Recommend
CEO approval
Business Outlook

Pros

Your coworkers are nice, and you can easily get along with them. Most customers are friendly.

Cons

This job has caused me to have some serious depression and anxiety. No matter what I do, it never seems to be enough for management. If you succeed your daily goal, managers will push for the next highest goal and if you don't obtain it, they will be very disappointed. They expect you to watch cashwrap/fix a whole wall/help customers and get the wall done within 10 minutes or less. If you're at cashwrap, your spah will be terrible, and some how your manager won't take that into consideration and cut your hours for no reason. Management doesn't even motivate you. They expect nothing but the best, but don't give you time to achieve that and make it impossible. Top seller only gets 15-20 hours a week. You're not top seller? You're most likely going to get anywhere between 0-8 hours a week AT MOST. They always add call ins to your shift, but never keep the call ins so you'll only be working 3.5 hours. They forget to give you breaks. They wear tennis shoes but yell if you do. They seem to think it's okay to hire their family. They have favorites. Good luck getting hours if someone steals your sales, or if the associate at cash wrap puts their name instead. Overall, a bad experience. Don't work here if you need money. Only work here if youre amazing at sales and don't have bills to pay. If you work a full shift, they won't give you two breaks like they're supposed to. Floor set is fun until your manager gets mad that you don't know what piece is what when you haven't been properly trained. They don't even train you when new products come out, so you have to study that yourself. I used to love working here, but it has slowly but surely ruined my self esteem and i'm ready to quit any day now.

2.0
Jul 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Discounts on full priced items.

Cons

-Absolutely NO work/life balance. This company expects you to slave for very low pay considering how much of your time is asked and how overworked you are especially during holiday season. -Management acts like you are in the military. It's one thing to be strict and hold your employees at high expectations but they have a very "holier than thou" mentality and treat workers beneath them. -Hours are horrid, yet complaining about being understaffed at high volume stores. -Barely any training at all and if you are hired for holiday season? Good luck. You'll get eaten alive but customers and managers who will yell at you for not knowing things THEY did not properly teach you. -Working Semi-Annual in June and than right after holiday season in January will be one of the worst experiences of your working life.

4.0
May 4, 2018

Great senior leadership

Recommend
CEO approval
Business Outlook

Pros

BBW has great training programs and great organization.

Cons

Downside is that full time management is expected to fill in gaps of coverage bc they are salaried. Not super different from most retailers but makes it hard to have work life balance, or small children.

Viewing 82 - 84 of 11,173 Reviews

Glassdoor has 11,678 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.