Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,173 total reviews)
avatar

Daniel Heaf

59% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Jul 18, 2023

Store manager

Recommend
CEO approval
Business Outlook

Pros

Fun upbeat fast pace environment keeps you on your toes. Excitement with company growth.

Cons

Company constantly moves quickly to change plans in order to do “money grab” which can cause you to be unprepared for titbi/floorsets/scheduling for associates/events. Not enough communication throughout the year to plan work life balance.

1.0
Jan 9, 2022

A nightmare

Recommend
CEO approval
Business Outlook

Pros

If you like their products, they do have a decent employee discount program.

Cons

In short, the worst company I have ever worked for. Let me start by saying that I was an Assistant Store Manager with many years of retail experience. Two aspects of this job made it absolutely unbearable: 1. My District Manager 2. NO work life balance. I will begin by describing my pleasantries dealing with the DM I was under. She would cancel PTO last minute, talk down to people who worked for her, and if you did have the unfortunate experience of meeting her… the judgement was palpable. I worked retail, so I am very much aware of the OT that needs put in to ensure the job is done 100%. HOWEVER, in no way, shape, or form is it reasonable to work until 3am on a floorset and have to come back in at 7am to finish the floorset because lack of associates and support. Not to mention after coming in at 7am, leaving at 10am to come back at 1pm to close where I would inevitably have to stay late to set up a stupid promotion no one wanted to hear about. Don’t be fooled: this was not a one time occasion. Scheduled till 6? Don’t make plans before 8. Scheduled till 4? Don’t plan to be anywhere before 7! More on the canceling of PTO. I had APPROVED PTO in order to spend time with my new puppy that I was getting. That PTO and my first week with my dog were robbed from me. Time I will never get back. Bitter doesn’t being to cover it. This DM has no soul and even worse - the company makes it nearly impossible to report harassment. And it was harassment. I was upset about my PTO and in an attempt to break me down she made the Store Manager schedule me to close the entire week. Every. Single. Night. Closing. When I called HR to attempt to report retaliation, I was informed they don’t accept totally anonymity. The information they would need would inevitably unveil who I was so I hung up because I was so afraid of what the DM would do. I literally left the store every day crying my entire way home. It was not worth $20/hr plus whatever bonus they bribe you with to be a lotion robot. PS that DM still works for the company so do with that what you will

1.0
Feb 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Fun product in the store

Cons

I have never had worse management. I was bullied and harassed out of my position. Every week my hours were cut back until I was forced to find something else to pay bills. Management has a history of bullying and harassing employees out of positions. I was pulled aside every week for over a month and reprimanded to the point of tears on anything they could tear me apart for.

Viewing 64 - 66 of 11,173 Reviews

Glassdoor has 11,678 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.