Pros
Remote work. They'll hire anyone if you're good at tests and are willing to accept crappy pay. The programmers seem pretty happy here, probably because they're working for the clients and not the actual management of this company.
Cons
I was told to outright discriminate against candidates - they don't like people who are older, or those who are Indian American (even if you're second generation American and have no accent - I literally saw a great candidate get rejected for his name/ the color of his skin!) It's one of those jobs where you feel like you need to shower at the end of the day because you feel so gross. Staff is mainly young and inexperienced - they make you pass a series of math tests to get a job, but they don't really care about your actual skills or experience. Metrics are a joke - they literally want you interviewing unqualified people just to say you did X amount of interviews per week. They don't want you to do any real screening at all - only test scores. It's terrible to be a recruiter and KNOW you have no job openings for someone, but you have to interview them anyway because they passed the test. You're not allowed to be honest with candidates at all. You follow a script and nothing more. It's basically a telemarketing job. Recruiting isn't even under HR, it's under Operations - so they don't care about compliance, risk, or legal issues. They force you to ask questions that are illegal in the US because they have absolutely no idea what they're doing. I literally felt like I was doing busy work every day. It's not a sustainable recruiting model, and that's why 90% of the staff just sits around figuring out ways to fool productivity software and metrics, while griping about how horrible the job is to their coworkers on Skype.
