BBVA reviews

Branch management is a joke, they are lazy and offer no help. Employees go through "training" which is sitting in front of a computer and once that's done, they are told to help customers with no guidance which creates a horrible customer experience. They keep saying how important customer service is, but they do nothing to male it better. If your unfortunate enough to work for a BRE who is well liked but upper management, chances are they will do nothing but sit in their office all day on the phone and internet.

Very little training. Very uneducated management. Very little bonus potential