BBVA Associate Manager reviews

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(10 total reviews)

Jorge Bledel

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10 reviews
5.0
Nov 4, 2015

Good work life balance!

Recommend
CEO approval
Business Outlook

Pros

Good coworkers, mostly. Good benefits, time off, Vacation and holiday pay. 401k

Cons

Branch manager is terrible. Very poor customer service skills, very inexperienced and keeps making many mistakes. Pathological liar....not sure why she hasn't been fired. The push for digital migration is too hard. Many clients don't trust technology, but our goals and incentives require us to push mobile deposits. Most can't make goal in my district.

2.0
Oct 22, 2015

Associate Manager

Recommend
CEO approval
Business Outlook

Pros

The staff is wonderful and they work together as a team with a genuine care for the customers and employees.

Cons

The pay does not measure up to the stress level the AM position puts you under. The higher ups at corporate push sales entirely too much, especially for a branch that sees the same people day in and day out.

3.0
Sep 25, 2015

Could be great

Recommend
CEO approval
Business Outlook

Pros

Gracious PTO and sick time, however good luck using it if your branch doesn't have appropriate staff; Management is either great and supportive or despondent and micromanage. The sales goals for the teller line are modest and could be easily achieved if they had proper, ongoing sales training and an incentive plan that will actually be noticed after taxes.

Cons

Staffing. Nearly all the branches in the Denver area are severely understaffed. They will pull from one branch to cover another so now two branches are functioning with too little staffing. When I first started my position, I was the only person on the teller line. For months it was 6 days a week, with no lunch breaks. They keep trying to keep up with new technology, but the main systems to preform the simplest of tasks are consistently crashing. One would think you'd fix foundation issues before trying to create new platforms that will ultimately fail.. The on-boarding and training process needs a dramatic overhaul. Career advancement is difficult here. If your goal is advancement and you don't want to be a BRE (branch manager), you have hit a wall.

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