Avaya reviews

3.3

46% would recommend to a friend

(3,581 total reviews)
avatar

Alan Masarek

45% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jul 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Avaya has a very competitive compensation plan. They do not want brain drain to their competition. Avaya has a portfolio of well-known products that sit squarely upon the AT&T legacy. Avaya has the culture of a telecom company but the business model of an enterprise software company. Avaya has a new management team that is taking the challenges of building a new product portfolio very seriously.

Cons

After much transformation, Avaya is STILL held back by its own history. Fear is still the dominant reason why products do not evolve. Product managers seem to be risk-averse (nobody ever got fired for...). Innovation is seen as something that Apple, Google, and Facebook do... So execs often refer to these companies as fine examples. But Avaya itself is terrified of actually putting its own name on something new. I suspect that when Avaya management wants to create something new they probably hire a 26 year-old MBA who does a Powerpoint using Forrester and Gartner quotations and stick men. At the right moment, the youngster alludes to "social networking" and "open source", and the Avaya guys get all sentimental. If none of this bothers you, you should be fine.

4.0
Jun 14, 2009

Avaya is a good place to start your career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Avaya provides good trainings, if self motivated, one can learn a lot here. The working environment is nice, most managers are nice, compensation is reasonable.

Cons

Politics at high level is strong but it doesn't impact engineers much. Also it provides a perfect place to learn company politics.

1.0
Jun 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Good Products, but behind the scene it is a complete mess. No support model, lots of cheap labor, hired to use a database for answers as long as u speak english

Cons

Company became private and now it's squeeze your engineers for each dollar as it is 3 for 1 in india, and Argentina the new cheap player in the market with engineers that can't differentiate between DSL, ISDN but company is going where it is cheap and removing the indian, stigma by hiring in south america

Viewing 3478 - 3480 of 3,581 Reviews

Glassdoor has 4,092 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.