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      Avaya

      Is this your company?

      Avaya reviews

      3.3

      46% would recommend to a friend

      (3,581 total reviews)
      avatar

      Alan Masarek

      45% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Feb 19, 2010

      After the takeover

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Key player in the market place, opportunities should be endless

      Cons

      Although they say they are in the services arena, they are only scratching the surface of what is possible.....sales is their primary focus. Which makes people not in sales feeling a minor part of the company

      3.0
      Feb 3, 2010

      n/a

      Customer service supervisor tier iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      competitive pay and vey good benefit pakage including 3 weeks vacation every year plus yearly bonus depending on performance of you and the company

      Cons

      no chance for growth in the company . As avaya was performance based company time worked with the company does not give you any additional advantage

      2.0
      Feb 3, 2010

      Used to be a great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are great: honest, hardworking, team-players, trying to do their best for their customers. Pay and benefits are good.

      Cons

      I was there for 15 years, and it used to be wonderful. We were all working hard, trying to build a company together -- and we survived against all odds. Management cultivated its employees and acted on suggestions for improvement. Today, though, Avaya is owned by a private equity partnership that is not looking to the future. Instead of cultivating talent, the partnership hires low-cost employees overseas, has the American workers train them, and then lays off the Americans. While I have great respect for the overseas employees that I've met on the phone, I'm also aware that they do not know the history behind the tangled databases, which means that they could make some horrendous mistakes.

      Viewing 3439 - 3441 of 3,581 Reviews
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      Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.