1.0
May 22, 2019
Recommend
CEO approval
Business Outlook
Pros
still a good name to have on your cv
Cons
just another call centre in Barcelona. what some people wrote in some reviews its absolutely true. As often happens when these hubs begin to grow too much and too quickly, they get off the rail and they lose the spirit and feeling of the start. Micromanagement and focus only on number of calls and talk time, not on the long term strategy. Confusion on objectives and quotas. If you like to cheer for a team building event or enjoy american style power days on the phone this is the place for you. Hr interview process run by people who do not have a clue about the right candidate to choose, nor the skills required for the positions they advertise
