To be honest the job is not that easy, running around to serve customers and get low paid. As well as being on the headset example - voice pick , which is the worse nightmare . Always delays....once been logged on and started off by putting delivery away not even one second a ticket comes through. How can delivery be on time when the staff is constantly on the headset? Then customers complain and ask us why are there so many delays? Who even invented that silly idea. Has it been even tested before being it released? Another problem is the rota, every week the rota is different and every time when i plan my day even tho the rota been done then the second time i check ive been put in for extra day, i mean that is ridicules . I had appointments several times but had to cancel it because apparently the rota changes on the last minute!
Tills: Before till was very simple and smoothly going transaction but now there are too many things to ask . We been given the pressure from the company to make profit by hitting our targets but the truth is too many questions makes the customers annoyed.