Apple reviews

The things customers say when they don't get their way and then how frequently management caves and gives into their ridiculous requests, managers are often inexperienced, workload is ever increasing yet the pay does not match responsibilities or even compete with other companies that generate this level of revenue. Often do not have enough work supplies because "they're expensive" and offsite Genius training was canceled (is Apple going broke??) and so you're forced to learn from the very limited stock of Geniuses at your store who are often mistaken and undertrained. The break rooms in every store I've ever been into are basic and often too small for the number of employees. Too many part time employees. Tons of people call out because they're hungover or just don't feel like coming in and the penalties are minimal, if any. Speaking of, that is another con- most employees are almost constantly micromanaged and undervalued.

Drinking alcohol is encouraged, if you chose your family over going to happy hour, the leadership will hold it against you. I had a young family member pass away from a vehicle accident and was told that, “It is dark that I am bringing it up and was refused time off. There is no sense of customer service, instead you are told to give concessions to appease customers, but than you will receive corrective action for giving concessions away. Coercion and special treatment run rampant depending again on where you fall on their social ladder. There was a representative sitting in 3 inches of water at her desk with exposed electrical outlets due to her being afraid to leave her desk for fear of what the company would do if she chose her personal safety over her job. Even with water flooding the floor from a leaking fire valve. Even building maintenance requested her to move. Best feeling I ever had was to walk out of the doors of the Austin, Tx offices for the last time.