Apple reviews

SEVERELY understaffed, not just for a couple months but for the ten months I worked in 2014 we were always doing 5x our normal payload due to insufficient staffing. Many co-workers got strain injuries / carpal tunnel from the over-exertion Our training time, breaks were almost always cancelled and our lunches were constantly asked to be cut in half Schedules can be very bad since chat is 24 hours a day. Expect to have an overnight graveyard shift and to work all holidays. Overnight shifts are worsened by dealing with primarily international customers whom we can't do too much for due to being in another country unless it's something we can troubleshoot but this is limited.

I joined Apple because I thought it was an innovative, smart, creative company. Instead, I found IBM. People are promoted because of longevity, not talent or innovation. The most frequently used tool is Excel. Yes, Excel. I even had to fight with management to get an iPad to test the iPad app I was building for Apple. IS&T couldn't even get the current model. My team was working on projects I had implemented 10 years ago at other companies. A content mgmt portal, customer master data, a training platform. It boggles the mind how this company is able to grow and scale. It's also laughable how often you're told "It's a privilege to work for Apple". Seriously? Their benefits are average. I was paying $200/mo to cover my family of 3. The perks (for Silicon Valley) are below average. Work 50-60 hours a week and you can't even scrounge a free soda in your building. And talk about an uninspiring work environment. Ever notice Apple's office buildings are never profiled as cool or creative? It's cube city. My building felt more like a call center than a fun, energizing work space.