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      Apple

      Engaged Employer

      Apple reviews

      4.2

      80% would recommend to a friend

      (43,062 total reviews)
      avatar

      Tim Cook

      86% approve of CEO

      73% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Compensation and benefits

      4.0

      Culture & values

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Apple has an employee rating of 4.2 out of 5 stars, based on 43,062 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      43K reviews
      1.0
      Apr 11, 2018

      STAY- AWAY - FROM - CUSTOMER - RELATION - ROLE !!!

      Customer relation
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wellness- doctor onside. that's all.

      Cons

      Managment at the CR department is really bad I have never seen anything like it before. Been working for this company for so many years, moved then to CR and OMG, bulling, micromanagement, no trust in an employee. You can use the toilet when needed you have only max 10 min per day if you go above you are in trouble. This place it's like a working camp. They don't care about you, what they care about is their numbers!!! that's why the rotation at this department is huge they are always hiring because people are leaving or people are on sick leave or let go.

      1.0
      Jan 15, 2018

      think twice

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      in many cases the other employees are brilliant and fun (try to avoid the obnoxious and arrogant ones) and it is a nice environment

      Cons

      managers are under immense pressure to meet deadlines and keep costs low so they bully and belittle their employees trying to threaten us into more work. The company innovates so fast that they cannot train employees, the hire for the best skill set.

      1.0
      Jul 1, 2017

      At Home Advisor

      At home advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Pay! No Commute! Great Benefits And it stops right there!

      Cons

      Micromanagement to the point of irritation. Managers who are not knowledgeable. Constant rude customers who swear, demean, and yell at you on almost every call. Dealing with customer who have valid reasons for being upset due to subpar products and software, and having to pretend that the customer is wrong. Shift bids every 2 months which are based on CSATs and other unattainable metrics. Working with contract employees who have had little to no training. Not allowing customers to access their own information due to some false sense of security. I would not recommend this job to anyone who wants to have work-life balance, pride in the company they work for, a support team, or a sense of self-respect at the end of the day. I am in the Pre-management program and cannot wait to change things at Apple for the better.

      Viewing 154 - 156 of 43,062 Reviews
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      Glassdoor has 52,658 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.