Apple reviews

4.1

79% would recommend to a friend

(42,995 total reviews)
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Tim Cook

86% approve of CEO

72% positive business outlook

Apple has an employee rating of 4.1 out of 5 stars, based on 42,995 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

43K reviews
1.0
May 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reason to work for Apple was definitely the discounts; in fact, I plan to go back to work there, in a lesser capacity, in order to receive the discounts again. Apple has the coolest technology out there, and as a fan of theirs for a long time, it was great to get first hand knowledge and experience on the latest products. Also, when I first started working for Apple in 2006, there were a tight-knit group of employees who were "Mac-heads," and it was a great environment to work in. As soon as Ron Johnson got word that customers weren't getting enough attention due to not enough employees, Apple started hiring everyone in sight, and the environment became what it is today.

Cons

The management is completely horrible! Like I said before, the managers used to be good, but now Apple is hiring anyone and everyone with retail experience, which completely goes against Apple's plan for their retail stores. Ron Johnson, head of Apple retail, originally designed the stores after luxury hotel chains in order to give quality service to its employees, but unfortunately, things have changed drastically. I was even told by my manager that we had to start hiring people who used Dells and owned an iPod because "we had exhausted all possible routes" to find other Mac users who would be interested in working in the retail stores. This was completely bogus because I know tons of people who use Macs and don't work at Apple. The recent employees hired and the management are all wrong for Apple. My management even started distancing the true Mac users, like me, from working there. Despite my full time availability, I was only given about 10-16 hours per week right before I left. I was also told that other people would receive full time before me, even though I had been there longer than the other person being considered. Talk about no motivation. Everyone also felt extremely overworked and underpaid. The raises were completely arbitrary, and the new hires weren't trained to sell Macs, just iPods and iPhones, so there were still the same number of people to help people who wanted to buy Macs, which just weren't enough. Also, one of my managers had a problem with physicality. This manager touched people inappropriately, and even physicially threatened to harm another employee..and still works there!

2.0
May 22, 2008
Recommend
CEO approval
Business Outlook

Pros

It's great for the resume. Better still, it's a great way to meet lots of people who will ultimately move around within the industry -- an excellent way to build a professional network. In addition, you will have lots of opportunity to practice working in a somewhat chaotic, but often creative workplace, and to benefit from the genius of Steve Jobs.

Cons

It is essentially a dictatorship, and not a benevolent one. At the exec level, the leadership style is unequivocally domineering and unforgiving -- driven by fear of Steve. And many of them are just plain mean. Lower-level managers have very little control; they may be nice, but they're often irrelevant.

5.0
May 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Apple is one of the best companies to work for because they genuinely care about their employees, the opportunities for learning are endless and you are constantly getting enriched. Another good reason to work for Apple is that you get to enrich your customer's lives each and every day in everything you do. Working in Apple Retail is so much fun, I go to work and I have nothing to complain about, it's just so much fun to educate people about the Mac, iPhone, iPod and Apple TV. There is always something going on at Apple and it shows when you come in. Between One to One, Workshops and the Genius Bar, we have it down to a science.

Cons

The downsides of working at Apple are that you are tight-lipped about just about everything. That's not the worst part. As a Mac Specialist, I looked for either a promotion to Full Time or Genius, and after being there for over one year, got looked over. I think it's more of a popularity contest than anything. Management doesn't look for who can complete the job well in terms of technical abilities, but who can make it look the best. The thing is that the qualifications don't mean anything to management and I hope that they see that it is a problem and fix it before they lose valuable candidates for certain positions.

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