Apple reviews

4.1

79% would recommend to a friend

(42,989 total reviews)
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Tim Cook

86% approve of CEO

72% positive business outlook

Apple has an employee rating of 4.1 out of 5 stars, based on 42,989 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

43K reviews
4.0
Aug 3, 2010
Recommend
CEO approval
Business Outlook

Pros

It's great to work on products with outstanding recognition. Everybody believes in the product to a good extent and engineers ability to provide input on many aspects of a product even if it's not their area of expertise (such as user interface, process, and general quality). There is little bureaucracy and politics for a company of its size. I've worked for companies many times smaller with far more politics which creates inefficiencies through needless intracompany competitiveness and lack of communication. This is less so at Apple due to 3 reasons: 1) Almost everybody is in Cupertino so it's a lot less likely you'll talk behind someone's back if you actually see them face to face in meetings. 2) There is a culture of communication where it's okay to provide input on process without people getting very offended (Apple's own bug tracking system is part of this. 3) Steve Jobs is on top of things; if he see's bureaucracy he will cut it out, and even if he doesn't there is a fear that if he does see you as a bureaucrat he will cut you out. I like the people a lot here: They are very smart and pretty humble. There is not much individual arrogance which makes it a comfortable place to be (although there is a fair amount of arrogance on the products). Good focus on products.

Cons

The focus on products (and profits) means it's unlikely for Apple to stray into new territory or experiment with something that doesn't have a clear path for profitability. (There will never by a policy at Apple which allows engineers to spend %20 of their time working on some experimental project like Google or other companies have). There is some arrogance on the products where engineers believe what they have done is THE right way to do it despite users having valid complaints about it. Apple is pretty cheap. It's difficult to get managers to to spend money or invest unless there is a clear path for profitability as the result of the investment (this includes training such as books and conferences). Thats one of the reasons it's go $46 billion in the bank. Also as a result of the company's frugality, Apple hasn't really shared it's success with employees who have worked very hard to get it there. There is job stability in a poor economy, but there is no profit sharing or increase in bonuses as a result of record revenues and profitability. Not even the products are given to employees or discounted very highly.

1.0
Aug 1, 2017
Recommend
CEO approval
Business Outlook

Pros

- Not much honestly other than brand name. Horrible experience overall.

Cons

- Overworked - 60 hours work weeks are normal. Weekends and vacation are basically work days. - People are not qualified, since they have severe brain drain to other better paying companies. - Management just lies to you repeatedly. Don't trust a word HR tells you from the day you sign the offer to the day you leave. - Toxic environment - No diversity in HWTE, as in English is not the preferred language of communication. The group is all foreign from a specific Asian country. - Pay is not competitive - Too much politics - Cheap company - Benefits are average -- definitely not competitive for Bay Area

2.0
Feb 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Apple is always great to have on the resume. And a great conversation starter. Also the benefits are top notch. I work from home, so this is definitely a pro (and sometimes a con) as well. Also if you like to buy Apple products the discounts that you get are pretty decent.

Cons

Where do I start? 'All that glitters is not gold'; 'The grass isn't always greener on the other side'. These are a few sayings that come to mind when people say they want to work for Apple. If you work in Applecare, you are a call center worker. No matter how they dress it up to you. Chat, Email or Phones. It's a call center, so comes with it the cons of working in a call center. Shift Scheduling - Is absolutely abysmal. Depending on your department, you'll have to change your schedule in a little as every 3 months or 6 months. So say goodbye to any obligations you have outside of work, because when a shift is assigned to you. It's yours, and you have to work it. Yes, they try to sugar coat and say you can swap with someone else, but if it's already a crazy shift to begin with, nobody else is going to want it. Work life Balance - Where? At the time of this writing you get no holidays off in Applecare (or weekends depending on your schedule). When I first started, you did. But now, nada. 365 days a year the queues are opened. However management (your manager) gets these days off (and weekends). How nice. Work tools - Will never work properly. I've never worked at a company where there was so many issues with work tools. The kicker is you'll still need to be able to assist the customers and expected to get awesome CSATs with non-working tools. Micromanagement - You'll never do anything right. If it's not one thing, it's another. Your manager will find fault in anything that you do, it's expected. Good calls or chats will still be nit picked and have endless "one on ones" on discussing how it could have been done better. They even have it written in policy on how long you are allowed to take bathroom breaks. Yep, even when you work from home. Policy and Procedures - Can and will change without notice.You are told how to do something, you do it. A few months later it's wrong and should never be done like that. And when you ask why or when it was changed. No one can give you a straight answer. They'll give you the typical 'Apple BS giving you an answer, but not really answering your question' answer (with a smile on their face). Those that work in Applecare will know exactly what I'm referencing too. Final thoughts. Management loves to "cheerlead" you through this muck of a work environment. They know what we have to go through isn't ideal and outright sucks, but they ignore it and speak to you like everything that is happening to you is good and we should be thankful for what Apple is doing for us. It's borderline "cult like". It's like serving you dog poop on a gold plate with gold utensils, and they try to convince you that it's good for you.

Viewing 40 - 42 of 42,989 Reviews

Glassdoor has 52,573 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.